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Customer Service


NameDepartmentPhoneCity
  • Providence Health Plans

    • Location:
    • Providence Health Plans
    • P.O. Box 4327
    • Portland, OR 97208-4327
    • Local: 503-574-7500
    • Toll Free: 800-878-4445
    • TTY: 711
    • Hours of Operation:
    • Monday through Friday 8 a.m. to 5 p.m.
    • Customer Support for:
    • Benefits, claims, eligibility, premiums.
    • Finding a doctor in your plan.
    • Send a message

Customer Service

503-574-7500

Portland

  • Providence Resource Line

    • Local: 503-574-6595
    • Toll Free: 800-562-8964
    • TTY: 800-735-2900
    • Hours of Operation:
    • 8 a.m. to 6:30 p.m.
    • Assistance & information for:
    • Selecting a doctor.
    • Health services.
    • Registration for childbirth & health classes.
    • Send a message

Customer Service

503-574-6595

Portland

  • Providence Hospitals & Clinics

    • Local: 503-215-4300
    • Toll Free: 877-215-7833
    • TTY: 503-867-5309
    • Hours of Operation:
    • Monday through Friday 8 a.m. to 8 p.m.
    • Saturday 9 a.m. to 1 p.m.
    • Send a message

Billing Customer Service

503-215-4300

Portland

  • myProvidence | MyChart

    • Local: 503-216-6463
    • Toll Free: 877-569-7768
    • Hours of Operation:
    • Monday through Friday 7 a.m. to 6 p.m. Pacific time
    • Customer Support for:
    • Sending secure messages to your doctor.
    • Managing your online Providence Health Plans member account.
    • Send a message

Customer Service

503-216-6463

Portland